Online Booking Policy


Booking Order: When scheduling a color service with a haircut or blow-dry, book the color service first.

Finishing Services: If you book a color service, don’t forget to add a blow-dry or haircut. If we are fully booked, and you haven’t reserved a finishing service, you may have to leave with wet hair.

Modifications & Cancellations: Once booked online, appointments cannot be changed or canceled through the booking system.
To modify or cancel, please call, email, or use our online chat/message feature.

Booking Assistance: Not sure what service to book? Message us through our website for guidance.

Advance Booking: Appointments can be booked up to 3 hours in advance, subject to availability.

Color Corrections & Vivid Colors: Cannot be booked online—these services require a consultation.
Requests for these services made online will be unconfirmed.

Salon Scheduling Adjustments: Due to unforeseen circumstances, Salon Vivid reserves the right to reschedule or modify appointment requests.
Incorrectly booked appointments may not be accommodated.

New Online Booking System: If you were a previous online booking client, you will need to create a new account in our updated system.
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